Hello Everyone, Welcome to my Blog Let's Make life more Beautiful……………………….. Before we start , you need to have following Prerequisites:- CRM Prerequisites :- https://docs.microsoft.com/en-us/dynamics365/omnichannel/try-channels https://docs.microsoft.com/en-us/dynamics365/omnichannel/system-requirements-omnichannel Provision OmniChannel:- https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/omnichannel-provision-license Assign roles:- https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/add-users-assign-roles Twitter Prerequisites :- https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/configure-twitter-channel Kindly refer to the below Video Tutorial Thank You all Please leave your comments below.
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